Returns & Refunds

Returns & Refunds:

Country Sew N Sew stands behind the quality of its products and service. If you are not satisfied with your purchase from us, simply contact us within 14 days from the date of your purchase and subject to the following criteria, we will refund the full price of the product in question, excluding postage and processing costs.

Country Sew N Sew products are made-to-order with the best quality materials possible. It is with this 'Custom Made' label that we have a strict returns and refund policy. We take great pride in our commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:

  • Spelling, punctuation or grammatical errors made by the customer.
  • Design errors by the customer in the order creation process.
  • Errors in user-selected options such as fabric type, size and/or colour options.
  • Change of mind.
  • Delayed delivery of Goods once posted from our Store.

Please examine your orders carefully and correct any mistakes prior to placing your custom order.